The Old Age Home(page)
Jerry Nelson
This
is a place for me to put what I've learned about growing old so far,
besides that you die and everything costs money. Obviously I
haven't learned very much so far.
1. Stan Hinden on the importance of Internet access for seniors, with useful links at the end.
2. My rant on the importance of PC literacy (below). Send this letter to someone you know.
--jerry
GAIN PC LITERACY NOW BEFORE YOU'RE TOO OLD
I strongly urge you to gain competence in PC usage before old age closes in.
You cannot do this alone. It must be a social endeavor.
CONSULTANTS
The
Golden (Expensive) Road is nice. Find consultants and pay
them $35/hr and up. It's nice having a private tutor, reliable
hand-holder, and a "secret weapon" for solving all problems as they
arise. They have to come over to the house and give you lessons
on your machine, which might be a mess and need fixing up by
them. And you have to be able to phone them when needed -- but
expect each call to be counted (billed). Consultants can be found
through companies in the phone book that service corporations with
"office networks" or "information technology" etc.
Most
people do not have the get up and go to do this, and the rest are too
frightened of the cost. If YOU do it, you will be a local hero.
People will be awed at your access, your secret knowledge
source. Invite them to join you for the next lesson
(and ask them to chip in). Who knows? You may wind up with
running a business for your friends and their friends . . .
CLASSES
The normal approach is to take classes, benefit from the instructor, and make friends among fellow-sufferers.
"READ THE MANUAL?" FORGET IT.
You cannot do this from books, and you cannot do this alone. You
need to hire someone or meet someone through classes. If you are
up and running, put up a help wanted notice on the Internet instead of
on the local supermarket bulletin board, although that works too.
Or just look at the listings on Craig's List for your city under SERVICES/COMPUTER.
The address is craigslist.org
And by the way, when you type in any address into the destination box
at the top of any browser, you can omit the http:// part or the letters
www. at the beginning. They are always the same and your browser
will add them for you when it goes to fetch your request.
When you are up and running, do not expect any help from the HELP
facilities of either the PC or the programs loaded into it.
Always put your questions (puzzling terms, concepts) into a search
engine and look for help on the Internet. Everybody's favorite
search engine is google: google.com
(see, I didn't type www.gooogle.com much less
http://www.google.com). If you don't like google or my advice,
then go type "search engine" into Google and let Google send you to
dozens of their own competitors.
Why is help you can find in Google more helpful than the HELP facilities built into computer programs?
Because
other users understand your suffering better than the snotty,
underpaid, underage underlings assigned to write the HELP systems built
into Windows and built into the applications program you have added to
Windows. After you know the answer, try to look it up in
HELP. Knowing the answer is sometimes a help in finding it, and,
if you can actually find the answer to your question, you will gain
insight into the quirks of the HELP system's design. I'm not
saying you will ever like it compared to the Internet, but how
knows? It might HELP you.
WHAT TO GET (PURCHASE)
Any Microsoft Windows PC or Apple PC is fine. Any desktop or
laptop is fine. The PC is the least of it. Friends or
consultants are more important. Get what they've got.
Get Internet access. Either buy DSL from your phone company for
access to the world over their phone lines, or buy a cable modem from
your cable TV company for access to the world over their cable TV
lines. (DSL = Digital Subscriber Line.) Disconnect your
dialup modem and get DSL or cable modem broadband instead. There
are 2 reasons:
- Broadband is faster.
- Broadband is always on.
Let's talk about "always on".
Your
new computer will have power management (automatic "sleep mode") and
you can leave it on permanently. You will find that listening to
the news at dinnertime sends you to Google to find out more. A
conversation sends you to the Web to settle a question or show you
pictures of what it looks like, or find out what it would cost.
Broadband is always on, you just ask. Suddenly you are younger, your mind has any information it needs.
WHY NOW?
It is 25 years since I got my first PC (late 1980). What has changed to make this a priority action item now?
It is not the price -- the value received for dollar spent will
continue to rise. It is always nice to buy just what you need
right now, and improve it later. There is always the excuse to do
nothing because it will be cheaper later. This has not changed.
What has changed is networking. Because PCs are now connected to
each other and to larger computers that "serve" them things for you to
see and do, PCs are new the road to human contact.
Why now? Networking.
GEEZERS UNITED AGAINST OLD AGE
Old age means isolation. If all your friends are dead, you need new ones.
Old age means limited mobility. If you can connect with zero effort and no cost to anyone, then you can get around.
If
today, people "connect" by typing messages to each other (e.g.,
e-mail), then I promise you that shortly they will be able to talk, to
see each other, to visit a city together and look around, check the
history of what they are seeing, and go shopping there, while each is
in reality just sitting in his/her favorite chair and effortlessly
chatting.
Old age means greater difficulty in dealing with those who serve and
exploit us. If you can quickly get the information you need and
apply pressure in the right places, you can get wrongs righted a little
faster. If you can get the dirt on anyone or anything, you don't
have to get taken for a ride by others who assume you are a push-over.
Old age means political power because we older and wiser people are the
ones who understand The System. Networking on modern networks
with others like us is the way to combine and apply our power.
Old age means failed memory. Until they fail
catastrophically (computers always fail catastrophically -- unlike an
old house, they are NOT subject to graceful degradation) -- until they
fail, computers never forget and it's easy to search and find things.
IT'S EASIER TO BACK UP EVERYTHING IF IT IS KEPT IN ONE PLACE
Everything
you get on a PC (a new piece of mail) or add to a PC (a photograph) or
create on a PC (your memoirs) is physically just one more file on the
hard drive. It is easier to make a spare copy of all this stuff
if you know where the devil it is, and if it is all in one place.
To
deal with the catastrophic failures of computers, learn how to keep
everything you create/write in one place, in one folder on the disk, or
in folders inside the top folder. DON'T LET PROGRAMS PUSH YOU
AROUND -- YOU MUST KEEP YOUR PROPERTY IN A PLACE OF **YOUR** CHOOSING.
On the one hand, if you have a top folder and everything
you create/write is kept inside it, then one click to copy that top
folder can give you a backup someplace else.
Having
a top folder doesn't mean having only one folder. Inside
DOCUMENTS are /LETTERS /MEMOIRS /LISTS. Inside
/DOCUMENTS /LETTERS is /2010 /2011. This form of
organization is called a hierarchical directory tree.
On the
other hand, if you are a slob and drop everything anywhere on the
machine and don't care, then you will have to spend money and time on
programs that copy the entire computer for you. You will have to
pay your consultant to protect you from yourself.
It is your choice. Easy (slobby) now, and hard later, or clean living every day.
SUMMARY:
GEEZERS
NEED COMPUTER COMPETENCE BECAUSE networked computers permit every
member of society to enjoy richer human contact, entertainment (did I
mention movies?), and ready access to the cultural triumphs of his
civilization for personal and professional advancement.
This is more than a library card. You need this.
WHERE ARE THESE DEVELOPMENTS HEADED?
Answer: digital convergence.
Movies, television, photography, music in the home, telephoning, writing letters are all going digital.
And they are all combining with one another.
Call
it converged entertainment and communications, or "convergence".
For the next 10 to 20 years, convergence will involve computer
technology. After that, there will be specialized, easy-to-use
appliances, but we will all be dead. Therefore, we have to struggle
with a computer or three in our lives. Convergence matters to us
because it saves money and enhances life. Convergence enriches contact
with the things we love. Convergence is also an avenue of
discovery, a doorway to new things. How can this not
matter? If you aren't experiencing anything new, you might as
well be dead.
Convergence will facilitate what we already like to do.
We all like sitting on the couch and looking at a photo album together
with friends. The friends sit close, and we can talk to each
other and point to people and places in the photos. If we
like this, then networked computer systems will make it possible, will
support it, except we can be sitting on separate couches, on
different continents, sharing the album and each other's company.
The same with watching a favorite show or game together -- we are
together on the network, and both/all watching the same thing.
Eventually we will be able to "meet up" with a friend (on the
network) and decide for ourselves which famous European city to "visit"
(look at and shop in). When it comes, it will be more fun than
turning on the tube and watching a canned show that has been prepared
for us to watch. When we get closer to virtual reality, it will
be more fun to "travel" with friends than to paying for a real
tour that packages us into a cookie-cutter trip.
On
our virtual tour, we cannot be forced to buy from company-affiliated
stores. On the contrary, we can look at any artist we
choose and stop to read any biography or history we find
interesting We can grow.
The future can't come fast enough for those who understand the technology. I hope you feel the same way.
THREE REVOLUTIONS
There is a larger story here about the times in which we all
live. This story about three revolutions helps me to keep my
bearings as the pace of change threatens to leave me behind.
The successive revolutions of our time have been in:
- computers
- networks and
- the distribution and sharing of information
There is a simple relationship among the three revolutionary trends.
The computers and chips came first (1960 to now). Chips made cheap computers possible.
When
it became necessary for corporations (1980s) and then for consumers
(2000) to connect their computers to one another, the chip and computer
technologies were available to create the new, data-oriented (not
voice-oriented) networks to connect those computers. These
data-oriented networks left the nation's voice-oriented infrastructure
for dead.
When the networks spread globally (and storage costs
plummeted), information spread freely. First it spread to
corporate employees, and entire layers of middle managers were fired --
obsolete, unneeded. As the networks got better, they spread to
music, movies and all media ("convergence", right?), and consumers
started to use them.
COST
I spent more money to get on board this train than you have to, but it was worth it to me.
Since
my use of PCs has enriched my life as much as an elite liberal arts
education, more than a trip to Europe to see friends, more than the
photographic darkroom I built, more then the records (LPs CDs) I
ever collected, more than all the shelves of scholarly journals I ever
subscribed to in heavy, hard copies, etc etc etc I do not think
many thousands of dollars was too much to spend on computer and
communications equipment. You may see it differently. But
you can get the computer for between $500 to only one thousand dollars,
and DSL or cable modem Internet access for under $40/month.
If you are buying airplane tickets to Europe, a new car or a cruise and
you haven't taken care of these necessities to insure your future, then
you have your values screwed on backwards. The networked PC comes
first.
Change your mind and begin the journey.
WHY IS THIS SO COMPLICATED?
Or rather, why does this take friends, or a paid friend (consultant)?
The
technological revolutions which have transformed our times and which
once made the United States a world leader (until the politicians
screwed everything up) have proceeded very fast. The fast pace of
change has made it impossible for the formal and written culture
(schools and books) to digest what is going on, to extract the essence
in a compact form that can be taught, before the knowledge evaporates
in the winds of change.
Therefore, tech culture is
a social culture, a culture of story-telling. High tech is a
village-based, pre-written culture.
You have to find
other people to explain it to you. Yes, it is an interesting
paradox: the most advanced part of the civilization is the most
primitive, a spoken culture.
The rapid pace of change has also worked against the kind of
standardizations we see in cars, where all steer with a wheel (some
used to have a lever) and all have similar controls for everything down
to the windshield wipers. There is very little at this level in
the PC world. Perhaps one concept with generality for PCs,
cellphones, music players, is that one has to move up/down,
left/right to make a selection. After making a selection (or
typing in instructions), one must press an "ENTER" key to enter in
(send in) the choice to be accepted and acted upon. But the keys
for moving up/down, left/right don't always have the same arrows or get
put in the same place, and sometimes moves are supposed to be made with
a mouse, not a keyboard. The "ENTER" button is not always labeled
"ENTER", not always the largest button, not always in the same place.
Maybe things will get better in time for us older ones to benefit.
Computers are no longer changing so fast, because electronics is no
longer changing so fast. There will be time for the world to
figure out what functions are most needed, and to drop the
rest. The needed functions and how to use them will become
standardized. But today, communications (the Internet, DSL and
cable modems) is still chaos. I suppose that is a good
sign, because it means we won't be stuck forever with the mess we have
now.
Finally, everything is still so complicated because people who want and
need to become users do not tell manufacturers that their HELP systems
are no help at all, do not tell Microsoft that their programs are full
of crap they do not need, do not complain that it is ridiculous that
the system can't remember what they need to do and how they do it every
day, considering that each machine has more memory than the entire
membership of the AARP put together (AARP = American Assoc of Retired
Persons), more than the biggest university computers in 1972.
Older people are better at complaining. We need them.
CONCLUSION:
Loss of contact with the major developments of one's own time is the beginning of the end. Fight it.
--end
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Rev 5/09